May 26, 2020
Dear families and friends of Berkeley and Orinda Orthodontics,
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our lives as normally as we can during this time. While many things have changed, our philosophy has remained the same. We are continuing our commitment to provide excellent orthodontic care with the highest standards of safety and infection control.
In accordance with guidance from government agencies and dental and orthodontic organizations, we are currently preparing for the re-opening of our offices on June 1st for our existing and new patients. Our office is taking our re-opening very seriously and we will be implementing new safety policies to ensure the health and well-being of our patients, staff, and community. If you have an appointment scheduled with us, please understand that your office visit will be a bit different considering these new safety requirements. Our office will be in touch with you regarding these changes. To maintain social distancing, we are minimizing the number of patients in the office at any given appointment time, we will skip chairs between patients to maintain at least a 6 ft. distance, and we will ask that only the scheduled patient be seen at the office. Parents can join the visit with a “facetime” link to the patient’s phone if desired. Certain types of appointments can be performed “virtually” with the aid of Zoom, or similar types of video conferencing software. We will take advantage of such technology to minimize in office visits, to the extent possible, without sacrificing quality of care. Please do understand that our doors are always open to you if you prefer an in-office visit, even if your appointment type can be just as well performed virtually.
Our office will be contacting our patients. If you have not seen us for over 2 months and currently have active appliances such as braces or you have aligners on your teeth, please do not hesitate to contact us, immediately. Once an appointment is scheduled and confirmed, please review our new office Covid-19 Announcements and Covid-19 Office Protocol sections before coming into the office.
This important information can be found on our website: www.berkeleyorthodontics.com, www.orindaorthodontics.net and on our Facebook and Instagram pages. Additionally, prior to your next appointment you will receive an email with important information to review.
We look forward to seeing you again! We are happy to answer any questions you may have about the steps we will take to keep you, and every patient, safe in our practice.
Thank you for your confidence and patience during this unprecedented time. We value your trust and support, and we look forward to welcoming back our patients, families, and friends.
Our Warmest Regards,
Drs. Paul Kasrovi, Min Kim, Nga Hoang, Nancy Ung, Michael Meyer, Stephanie Ting, and the Berkeley and Orinda Orthodontics team