Meet the Orinda Orthodontics Clinical & Administrative Staff

Here at Orinda Orthodontics, we believe that every member of our team is vital. There is no one job that is more important than any other. Below are the incredible clinical and administrative staff members you will be working with while in treatment.

Susan Hayes

Treatment Coordinator/Clinical Assistant

Susan has worked in the orthodontic field since 1976. She shares her wealth of knowledge with our patients as they come in for their initial consultations. You can always find Susan greeting our patients with a big warm smile and she is a reliable source for additional information and support throughout the course of treatment.

Lori Jackson

Treatment Coordinator

Lori’s dental career began in 1983 at UCSF pediatric dentistry. She moved into orthodontics in 1987 and has been with Berkeley and Orinda Orthodontics ever since. Lori can always be found working diligently to arrange treatment for our patients. Her keen attention to detail ensures we can deliver the best possible care.

Goli Mahrouzadeh

Treatment Coordinator/HR Manager

Goli has worked for Berkeley & Orinda Orthodontics since 2004. She has earned a Bachelor of Arts degree in Psychology at U.C. Berkeley, followed by an MBA from Golden Gate University. Her commitment to customer service is paramount in her daily duties. She is proud to be part of the amazing team at Orinda Orthodontics and has helped to create so many beautiful smiles.

Elba Spruill

Financial Coordinator/Business Manager

Elba is a graduate of San Francisco City College and Heald Business College. Elba has been in the orthodontic profession since 1980; with over 20 years with Berkeley and Orinda Orthodontics. She is our financial head and office hummingbird. She has a unwavering tenacity to meet and exceed patient expectations. She is always happy to find a solution to ensure treatment is accessible across the board.

Gina Chenault

X-Ray Technician/Clinical Assistant

Gina graduated from Western Career College in 1994. She assisted in General Dentistry for 11 years before she started her career at Berkeley and Orinda Orthodontics in 2004. Gina greatly enjoys working our patients and their families. She meets patients with a kind and relatable demeanor that puts the most anxious at ease.

Sergio Ortiz

X-ray Technician/Clinical Assistant

Sergio has been with the Berkeley and Orinda Orthodontic practice since 2002. He has since developed a knack for providing a quick and easy x-ray process. Sergio loves his daily interaction with patients and looks to form genuine bonds throughout the course of their treatment.

Becky Li

Clinical Coordinator

Becky has been a clinical assistant since 1993, and most of those years have been with Berkeley and Orinda Orthodontics. Becky has a positive outlook that always shines through to her patients. She always goes the extra mile to ensure our patients leave each appointment prepared and educated.

Rowena Roldan

Clinical Coordinator

Rowena has been a clinical assistant in orthodontics since 1997 and most of her career has been with Berkeley & Orinda Orthodontics. When she is not working, she enjoys spending time with her family and her two sweet dogs. Rowena enjoys going above and beyond to help her co-workers and takes a lead role in training new additions to our clinical team.

Viorel Popa

Orthodontic Lab Technician

Viorel (Vio) is a graduate from the Victor Babeș University of Medicine and Pharmacy in Timișoara, Romania. After working as an Orthodontic Dental Technician for 9 years in Waterloo (Ontario, Canada). He joined the Berkeley and Orinda Orthodontics team in 2014 as an Orthodontic Dental Technician. He is the hub and highly-skilled manufacturer of our in office dental appliances. His expertise shines brightly through his ever-growing body of work and creativity.

Ellie Jackson

Scheduling Coordinator

Ellie was born and raised in the East Bay. She is a second generation team player following in the footsteps of her mother Lori, who has been helping to coordinate smiles at Berkeley and Orinda Orthodontics since 1987. She enjoys helping patients reach their orthodontic goals and is always happy to help in any way she can.

Tiffany Lee

Patient Relations Coordinator

Tiffany is a former patient who prides herself on bringing an empathetic ear and the highest level of customer service to all patient interactions. She is a testament to the high level of care and treatment offered at Berkeley and Orinda Orthodontics. She has returned to the practice to share her unique skill set and her growing appreciation for the Orthodontic field. Tiffany was honored to be featured in a national commercial for Crest Pro Health toothpaste in 2008.

Alexis Vernon

Scheduling Coordinator

Alexis is a proud Bay Area native. She carries over 10 years of exceptional customer experience, with two years dedicated to the Dental field working in Oral Surgery. She is mother to three beautiful children, one boy and two girls. In her free time she enjoys event planning, spending time with family, traveling, and being a sports mom.

Jennifer Becerra

Scheduling Coordinator

Jennifer is a people person who takes great pleasure in making others smile. She was first introduced to the dental world in Southern California in 2009 where she worked as a front desk coordinator. Her love of the dental field brought her to Berkeley Orthodontics to continue to build her career. Jennifer enjoys hiking and biking, catching a movie or watching football with her significant other, family and friends.

Mel Plummer

Clinical Assistant

Mel attended Cal State University of San Marcos. After receiving her Associates she continued her studies in psychology and sociology. As much as she loves the science of behavior and mind, she realized her passion was more “hands on”, and geared her career towards Dentistry. Mel is one of our clinical assistants here at Berkeley & Orinda Orthodontics. She has worked in orthodontics for the last 4 years. Mel was born and raised in Southern California, so she is a big fan of the beaches, Disneyland, and the LA Kings! On her days off she enjoys spending time with her girlfriend, friends and family.

Melissa Quon

Melissa-Quon

Scheduling Coordinator

Melissa is a Bay Area native who takes great pride in her friendly and helpful attitude. She has recently returned to the East Bay from Southern California where she earned her B.S. from the University of California, San Diego. While in school, Melissa became interested in the dental field, which led her to the exceptional team here at Berkeley Orthodontics. In her spare time, Melissa enjoys baking, reading, doing embroidery, and spending time with loved ones.