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Upon the recommendations from the American Dental Association (ADA), we have decided to close our Berkeley and Orinda offices to all non-emergency orthodontic appointments from March 17th, 2020, until April 6th, 2020. This date is subject to change, as we get new information from our public officials.
We take the safety of our patients, our staff, and families very seriously. We would like to do our part to help "flatten the curve" that will hopefully save the lives of our loved ones who are most susceptible. In addition, our closure will help to free up many back-ordered medical supplies, such as masks and gloves, to healthcare workers that could be overwhelmed with patients.
We will re-evaluate this position as new data is released. Our staff will stay in contact with all our patients to provide further updates. This is our opportunity to do our part as a society, to help each other and protect the most vulnerable.
We understand the inconvenience this places on our patients to postpone their treatments, however, we will still make ourselves 100% available to all our patients who have any orthodontic emergencies which cannot be handled over the phone or by online video communication. Please call our office (510) 849-2434 to speak to the doctor on call should you need emergency assistance. We understand that rescheduling appointments can affect treatment times, but we will do our best to keep treatment times in order. Inquiries regarding rescheduling appointments should be sent via email to communications@berkeleyorthodontics.com. Our scheduling coordinators will be available via phone from 9:00am -12:00pm, Monday through Friday to offer additional guidance as needed. All messages received after the amended hours will be responded to on the following business day. Thank you for your cooperation and understanding.
Berkeley and Orinda Orthodontics